All OAD software licence purchases include 6 months of free support. We offer all customers an Annual Upgrade Plan (AUP) to extend this which provides:
- Email & telephone support with excellent temporal coverage
- Annual software updates with intermediate updates as and when available, typically two per year
- Data upgrades when new data becomes available
Software updates are made available to customers via the internet as downloads. Other arrangements can be made if your computer does not have internet access. Please contact us to discuss your specific requirements.