Support

All OAD software licence purchases include 6 months of inclusive support.  We offer all customers an Annual Upgrade Plan (AUP) to extend this support which provides:

  • Email & telephone support
  • Annual software updates*
  • Data upgrades when new data becomes available

Software updates are made available to customers via the internet as downloads. Other arrangements can be made if the computer does not have internet access.

*WADER only

Contact us

For questions or comments, do not hesitate to contact us:

(Note: special support arrangements exist for MOD Users. Please contact your department head for details)

Support

All OAD software licence purchases include 6 months of inclusive support.  We offer all customers an Annual Upgrade Plan (AUP) to extend this support which provides:

  • Email & telephone support
  • Annual software updates*
  • Data upgrades when new data becomes available

Software updates are made available to customers via the internet as downloads. Other arrangements can be made if the computer does not have internet access.

*WADER only

Contact us

For questions or comments, do not hesitate to contact us:

(Note: special support arrangements exist for MOD Users. Please contact your department head for details)